Terms of service

Terms of Service

Effective Date: July 2026

Welcome to HAVNOM. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By accessing or using HAVNOM, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Services

We strive to display accurate product descriptions, images, pricing, and availability. However:

Product colors may vary slightly due to screen settings.
Product availability is subject to stock.
We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices are displayed in Indian Rupees (₹).
Prices are inclusive of applicable taxes unless otherwise stated.
We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

4. Orders

HAVNOM reserves the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock unavailability, suspected fraud, or payment verification issues.
Limit quantities purchased per customer.

If your order is cancelled after payment, a full refund will be processed.

5. Payments

We accept secure online payments through trusted payment gateways.

Available payment methods may include:

UPI
Debit Cards
Credit Cards
Net Banking
Wallets
Cash on Delivery (where available)

All payment information is processed securely by our payment partners.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on your location.
Delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
Risk of loss passes to the customer once the order is delivered.

7. Returns & Refunds

Returns are governed by our 7-Day Return Policy.

Refunds will be processed only after returned products pass our quality inspection.

Please refer to our Return & Refund Policy for complete details.

8. User Responsibilities

By using our website, you agree that you will not:

Provide false or misleading information.
Attempt unauthorized access to our systems.
Use the website for unlawful purposes.
Upload malicious software or harmful content.
Interfere with the security or functionality of the website.

9. Intellectual Property

All content on HAVNOM, including:

Logos
Images
Product descriptions
Graphics
Icons
Website design
Text
Trademarks

is the property of HAVNOM or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

HAVNOM shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, business interruption, or data loss.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using our website, you consent to our data practices as described in the Privacy Policy.

12. Account Security

If you create an account with HAVNOM, you are responsible for:

Maintaining the confidentiality of your account credentials.
Restricting access to your account.
All activities conducted under your account.

Please notify us immediately of any unauthorized use of your account.

13. Promotional Offers

Discounts, coupons, promotional codes, and special offers:

Are subject to specific terms and conditions.
Cannot be combined unless explicitly stated.
May be modified or withdrawn without prior notice.

14. Force Majeure

HAVNOM shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, or disruptions in transportation or communication services.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of HAVNOM's registered business.